Your Tasks

As a Creative Operations Manager, you ensure that ideas move efficiently from brief to execution.
You act as the interface between Account and Creative teams, bringing structure, clarity, and momentum to day-to-day operations. You help teams stay aligned, projects on track, and resources well managed.
This is a hands-on coordination role with real ownership in delivery — while working closely with the Executive Creative Director, who defines priorities and creative direction.

Project Coordination & Delivery

Coordinate projects from briefing through to final delivery
Track timelines, milestones, and deliverables across multiple workstreams
Ensure alignment between Account, Creative, and Production
Identify risks early and escalate when needed

Resource & Capacity Management

Support allocation of creative resources across projects
Maintain visibility on team capacity and utilization
Coordinate freelance support during peak phases

Planning & Estimation

Support project scoping, timelines, and effort estimation
Translate briefs into clear, structured delivery plans
Help balance creative ambition with realistic execution

Workflow & Process

Ensure consistent use of workflows, tools, and processes
Support briefing, feedback, and approval cycles
Help streamline collaboration across teams

Stakeholder Coordination

Act as a central interface between Account and Creative teams
Ensure clarity on priorities, timelines, and next steps
Support alignment across multiple stakeholders

Tools & Systems

Set up and maintain projects in tools such as Monday.com
Ensure transparency and consistency in project tracking
Improve how teams use tools to collaborate effectively

Reporting & Operations

Track project progress, timelines, and resource usage
Support reporting on utilization and delivery performance
Help identify bottlenecks and inefficiencies

Operational Support

Oversee time tracking, job numbers, and vacation planning
Ensure operational processes are consistently followed

Process Improvement

Support implementation of automation and AI-driven workflows
Identify opportunities to improve efficiency and reduce manual work

Your Mission

This role is central to how we deliver our work. You enable creative teams to focus on ideas, while ensuring that projects run smoothly behind the scenes.
You’ll gain deep exposure to how creative, account, and production teams collaborate — and play a key role in making that collaboration work.

Your Profile

Experience

3–6 years in project management, production, or operations
Ideally within an agency, creative, or marketing environment

Skills

Strong organizational and coordination skills
Ability to manage multiple projects simultaneously
Structured thinking with attention to detail
Clear communicator across disciplines
Experience with tools like Monday.com, Asana, or similar

Mindset

Proactive and solution-oriented
Comfortable in fast-paced, collaborative environments
Interested in how creative work gets made and delivered
Able to bring structure without slowing teams down

Benefits

Bye-bye boredom – we offer flexible models such as home office options, individual hourly arrangements, and job rotation.
Wanderlust? With us, you have the opportunity to work remotely worldwide for up to three weeks per year.
Cycle in the countryside, work out at the gym, or go on an extensive shopping spree – a company bike, discounted Body & Soul membership, and numerous discount promotions make it possible.
Be part of our legendary team and company events. These are all about gathering inspiration, exchanging ideas, and networking.
And don't forget: with us, you'll spend your coffee and lunch breaks on Munich's most beautiful rooftop terrace with its own barista and real sheep.

Open Positions