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Senior Operations Manager - Direct Retail (m/f/x)
The AVANTGARDE Group, with its portfolio of specialized agencies, is a major player in the experience economy. AVANTGARDE is a globally operating corporate group with more than 650 employees at 13 locations worldwide. In addition to AVANTGARDE Germany, the agency division includes other agency brands such as Trendbüro and Slash.Digital, offering a wide range of solutions and services. AVANTGARDE covers all physical and digital touchpoints along the customer journey.
Our Mission: „Crafting Stories. Shaping Spaces. Creating Fans."
Do you want to not only manage processes, but also develop them strategically and scale them sustainably? Then you've come to the right place!
We are looking for a Senior Operations Manager for the Direct Retail division with a focus on the operational and strategic expansion of our activities related to a rapidly growing FMCG product in the retail market.
Our Mission: „Crafting Stories. Shaping Spaces. Creating Fans."
Your Tasks
Do you think holistically about operations, maintain an overview even with complex structures, and proactively drive issues forward?Do you want to not only manage processes, but also develop them strategically and scale them sustainably? Then you've come to the right place!
We are looking for a Senior Operations Manager for the Direct Retail division with a focus on the operational and strategic expansion of our activities related to a rapidly growing FMCG product in the retail market.
- Overall responsibility for the operational management and further development of our direct retail activities.
- Planning, management, and implementation of complex operations and rollout projects in brick-and-mortar retail.
- Ensuring efficient, transparent, and scalable processes along the entire value chain.
- Management and coordination of internal and external interfaces (e.g., logistics, marketing, sales, agencies, retail partners).
- Responsibility for timings, budgets, forecasts, and quality standards.
- Development, implementation, and optimization of POS concepts as well as national and international rollouts.
- Analysis of operational KPIs and derivation of strategic measures to increase performance.
- Close cooperation with management and active participation in shaping the direct retail strategy.
Your Profile
- Degree in business administration, operations management, project management, commerce, or a comparable field.
- Several years of professional experience in operations, retail, or project management, ideally in the FMCG environment.
- Proven experience in managing complex projects and cross-functional teams
- Strong analytical and strategic thinking skills.
- High degree of personal responsibility, assertiveness, and hands-on mentality
- Excellent communication skills at all levels.
- Fluent German and very good English skills.
- Confident use of Excel, PowerPoint, and common project and operations tools.
Why us?
- A responsible senior role with significant influence on strategy and implementation.
- Plenty of creative freedom and short decision-making processes.
- Direct collaboration with management.
- A dynamic, entrepreneurial environment with strong growth.
- A dedicated team with a high degree of personal responsibility and team spirit.
Benefits
- Bye-bye boredom – we offer flexible models such as home office options, individual working hours, and job rotation.
- Wanderlust? With us, you have the opportunity to work remotely worldwide for up to three weeks per year.
- Cycle in the countryside, work out at the gym, or go on an extensive shopping spree – the company bike, a discounted Body & Soul membership, and numerous discount promotions make it possible.
- Be part of our legendary team and company events. These are all about gathering inspiration, exchanging ideas, and networking.
- And don't forget: with us, you'll spend your coffee and lunch breaks on Munich's most beautiful rooftop terrace with its own barista and real sheep.
