For our team in Munich we are looking for a(n)

Systemadministrator (m/f/x)

AVANTGARDE is an international marketing agency.
We have been dealing with the emotional connection between brands and consumers for more than 30 years – regardless of individual communication channels and disciplines. As a strategic partner for long-term brand planning, we translate brand values into holistic brand experiences. With over 850 employees in twelve locations worldwide, we pursue a single mission: “Creating Fans.”

TASKS

You are passionate about support and are the contact person for all concerns regarding our internal systems. Seeing yourself as a process manager, you are available to your colleagues with help and advice. You are not only concerned with the processing of inquires, but also with the introduction of your own solutions and process optimization. Your tasks include:
 
  • Inbound support via a ticketing system and processing of requests
  • Implementation of employee training courses
  • System administration, management of the helpdesk, and authorization management
  • Configuration and operation of the system’s infrastructure
  • Creation of instructions for employees
  • Conception/further development of support processes and training
  • Coordination with the system operators
 
PROFILE

 
TRAINING: (Technical) university entrance qualification and a completed apprenticeship or study
EXPERIENCE: At least 2 years of professional experience in support, help desk, customer service, system administration or similar
PASSION: For the optimization of processes in favor of service quality   
CONFIDENT: In dealing with different stakeholders and finding solutions for individual problems
CHARACTERISTICS: Technically minded, strong in communication, helpful, friendly, and service-oriented
TALENT: For knowledge transfer to employees with less technical skills
LANGUAGES: Business fluent in German and English

BENEFITS

  • Lots of space for your own ideas and opportunities for personal development
  • Renowned customer network with global top brands
  • New channels and first-class BTL marketing
  • High fun factor due to regular team events
  • Flexible working hours and international job opportunities
  • Munich’s most beautiful roof top terrace with subsidised lunch specials, an own barista and real sheeps
  • Benefits and discounts on several brands and sport activities

INTERESTED?

Then apply with your complete application documents (cover letter, CV, school reports, training reports and job references)!
The relevant contact person is Clara Netter - we are looking forward to your application!


 
Avantgarde
Gesellschaft für Kommunikation MbH

Atelierstraße 10
81671 Munich

+49 (0) 89 88399 0
[email protected]