Interested in becoming an Avantgardian? Join our Dresden team as

Project Assistant Visitor Service Staatliche Kunstsammlungen Dresden (m/f/x)

With its portfolio of specialized agencies, AVANTGARDE Group is a pioneer within the global Experience Economy. Founded in 1985 as an event agency, AVANTGARDE has developed into a globally active group of companies with more than 850 employees in 12 locations worldwide.
In addition to the brand experience agency AVANTGARDE, other specialized agency brands such as Slash.Digital, Trendbüro and Green Game are part of the group with a broad spectrum of solutions and services.
AVANTGARDE works on all physical and digital touchpoints along the customer journey. In line with the mission "Creating Fans", customer loyalty is at the center of the measures.

Residenzschloss, Zwinger, Albertinum - Dresden is simply beautiful! AVANTGARDE is in charge of the visitor service of the world-famous museums of the Dresden State Art Collections and enthusiastically takes care of the many international guests. 365 days a year, we advise and inform visitors and inspire them for art and culture in all 14 museums of the Dresden Art Collections. 

YOUR TASKS

  • You act as the first point of contact for our customers and guests
  • You will provide all customers with professional information and recommendations to ensure that their visit to the Dresden State Art Collections, such as the Green Vault or the Old Masters Picture Gallery, is a pleasant one
  • You ensure a unique experience right from the start
  • You handle visitor inquiries, booking of guided tours and educational offers for the most beautiful museums in Dresden
  • You will be in close contact with our guides, organizing further education and training for permanent and special exhibitions

YOUR PROFILE

  • You have a pronounced service and customer orientation
  • Your ability to work in a team, reliability and flexibility characterize you as a person
  • Ideally, you have experience in the customer and visitor sector, e.g. museums, theme parks, events, trade fairs, sales, advice
  • Your responsiveness, independent action and assertiveness help you to deal with tricky situations
  • You have a confident communication, a well-groomed appearance, stylish appearance and very good manners
  • You are confident in using Microsoft Office programs and have a very good command of written and spoken German and English, other foreign languages would be an advantage

BENEFITS

  • Plenty of room for own ideas and personal development opportunities with the Avantgarde Academy 
  • A committed, experienced and appreciative team with family-like structures
  • Flat hierarchies, high fun factor at work, a lot of freedom and a large area of responsibility
  • Comprehensive onboarding program with a personal buddy 
  • Well-known client network with global top brands
  • An agency-wide network with all BTL Marketing competencies 
  • Flexible working hours and opportunities for mobile working 
  • Discounts and rebates on changing brands and sports offers as well as the possibility of a company bike 

CONVINCED?

Then apply with your CV! Laura Miklautsch is looking forward to your application.  


 
Avantgarde
Gesellschaft für Kommunikation mbH

Ostra-Allee 11
01067 Dresden

+49 (0) 89 88399 140
[email protected]