Interested in becoming an Avantgardian? Join our Munich team as 

Experience / Interaction / Service Designer (m/f/x)

With its portfolio of specialized agencies and own start-ups, the AVANTGARDE Group is a multiplayer in the Experience Economy. Founded in 1985 as an event agency, AVANTGARDE has developed into a globally active group of companies with more than 850 employees in 12 locations worldwide.

For our unit Avantgarde SH/FT, we seek a talented Experience / Interaction / Service Designer (m/f/x) individual to join us at the earliest time possible at our Munich office. We are not looking for someone who is purely a wireframe fighter but rather someone who is able to design overarching experiences from a systematic perspective to support our clients with strategic and applied work with their products, services, and systems. 


Avantgarde SH/FT is positioned at the intersection of strategic consulting and experience design. Founded on diverse perspectives, empathy, and Human-Centric Design, we help our clients understand their challenges, explore opportunities, and turn their strategic ambitions into actionable and connected experiences that matter. 
As an Experience / Interaction / Service Designer at SH/FT, you will
  • support in the framing of goals, business requirements and constraints
  • immerse yourself in complex systems, understand and visualize them to enable synthesis
  • design and conduct qualitative research, including ethnographic studies, benchmarking, and competitor analysis
  • design, facilitate and postprocess Human-Centered Design workshops 
  • derive insights based on inputs from research
  • define and prioritize opportunity areas
  • create human-centered experience concepts and prototypes in collaboration with other designers and strategists
  • transform insights, opportunity areas and concepts into meaningful narratives
  • effectively communicate to diverse audiences through writing and presentations


  • You have a university degree within a relevant field of design, e.g., Interaction Design, Service Design, Product Design, Design Research, or related discipline
  • You have 2+ years of experience with Experience / Interaction / Service Design, demonstrated in your portfolio of recent work (applicants with less experience are encouraged to apply and they can be considered for a junior position) 
  • You have 2+ years of experience with observational research and converting insights into actionable recommendations (applicants with less experience are encouraged to apply and they can be considered for a junior position)
  • You are proficient with Human-Centered Design tools and methods
  • You are confident in presenting and have strong storytelling abilities
  • You have a curious and open mind with the ability to apply various perspectives on your work
  • You have a natural empathy towards humans and their social, emotional, and functional dimensions in their daily life 
  • You are business level proficient in English (German not mandatory)
  • A plus would be if you have some experience with project planning, scoping, and execution in a phase-gate and/or agile environment


  • With our AVA Academy you are always up to date! Benefit from regular talks, workshops, language courses, individual trainings, and access to LinkedIn Learning
  • Bye, bye boredom - We offer flexible working models such as home office option, individual working hours, job rotation, global office hopping and sabbatical 
  • Cycling in the countryside, sweating in the gym or an extensive shopping tour - our Company Bike, a discounted Body & Soul membership and numerous discount offers make it possible
  • Be part of our legendary team and company events. Here, it's all about gathering inspiration, exchanging ideas and networking
  • Sustainability is not just a buzz word for us, that's why we are Net Zero certified and follow an environmental sustainability process for all our projects
  • And don't forget: With us you spend your coffee/lunch breaks on Munich’s most beautiful rooftop terrace with our own barista and real sheep


If the answer is ‚yes‘ then apply stating with you CV! Pia Beck is looking forward to your application.  

Gesellschaft für Kommunikation mbH

Atelierstraße 10
81671 Munich

+49 (0) 89 88399 0
[email protected]